CCST IT Support Pro: Complete Exam Prep 2024
Focused View
4:18:41
1 -Welcome!.mp4
04:25
2 -Jira Service Desk - Learn by doing.mp4
04:14
3 -Our first ticket.mp4
05:34
4 -Our next ticket - check a Windows 11 device.mp4
07:27
5 -Describing the problem-solving process.mp4
05:00
1 -Overview of hardware (BIOS).mp4
06:03
2 -Ports and connectors.mp4
06:07
3 -Lets go shopping. Yes. This is not a joke!.mp4
08:05
4 -Running Benchmarks - a ticket from a Director.mp4
09:56
5 -Assist end users in using tools to locate information about their device.mp4
07:09
6 -What do we do now.mp4
03:44
1 -The cloud and virtualization.mp4
09:51
2 -Sharing files - part 1.mp4
09:48
3 -Sharing files - part 2.mp4
07:25
4 -Microsoft AD, Servers, and GPO.mp4
05:20
5 -More about Active Directory.mp4
03:41
6 -Troubleshoot commonly encountered connectivity issues with peripherals.mp4
12:38
7 -More troubleshooting examples.mp4
13:01
8 -Authentication and Multifactor Authentication (MFA).mp4
08:26
1 -Network types.mp4
03:17
2 -Network devices (switchers, routers, firewalls, access points...).mp4
09:54
3 -Network services (DNS and DHCP).mp4
07:45
4 -Lets take a short break... a lab - WiFi 7 - a Zyxel Access Point.mp4
03:45
5 -IPv4.mp4
06:00
6 -IPv6.mp4
07:50
7 -Using commands to verify connectivity.mp4
08:17
8 -Other tools.mp4
03:32
1 -MDM.mp4
03:54
2 -Assist users in resolving common app issues.mp4
05:38
3 -Configuring and troubleshooting mobile devices (Android, iOS).mp4
06:29
1 -Malware.mp4
12:26
2 -Passwords and password managers.mp4
13:45
3 -Firewalls.mp4
04:27
4 -VPNs and remote tools.mp4
01:50
5 -Lab - remote tools - MacBook Pro.mp4
04:38
6 -How to use AI.mp4
05:03
7 -ccst-notes.pdf
7 - Notes - an ebook.html
1 -GPO - lab.mp4
12:17
More details
Course Overview
This comprehensive course prepares you for the CCST certification with hands-on training in IT support essentials, from hardware troubleshooting to network security.
What You'll Learn
- Master hardware components and troubleshooting techniques
- Configure networks and resolve connectivity issues
- Implement security best practices for IT support
Who This Is For
- Aspiring IT support technicians preparing for CCST exam
- Entry-level professionals building foundational skills
- Career changers entering the IT support field
Key Benefits
- Practical, hands-on labs with real-world scenarios
- Covers all CCST exam domains comprehensively
- Includes mobile device and security fundamentals
Curriculum Highlights
- Hardware components and troubleshooting
- Networking essentials and connectivity
- Security concepts and threat mitigation
Focused display
- language english
- Training sessions 37
- duration 4:18:41
- Release Date 2025/04/19
