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Master Business Outsourcing: The Complete 2024 Strategy Guide

Focused View

1:37:51

  • 1 - Introduction.mp4
    01:58
  • 2 - What is outsourcing.mp4
    07:25
  • 3 - History of outsourcing.mp4
    06:44
  • 4 - Variations of outsourcing.mp4
    04:21
  • 5 - Implications of outsourcing.mp4
    06:07
  • 6 - Issues of outsourcing.mp4
    10:13
  • 7 - Practices of outsourcing.mp4
    05:59
  • 8 - Examples of outsourcing.mp4
    02:39
  • 9 - Determining which tasks to outsource.mp4
    03:06
  • 10 - Locating an outsourcing partners.mp4
    03:38
  • 11 - Working with an outsourcing partners.mp4
    04:28
  • 12 - Understanding the general steps in outsourcing customer service training.mp4
    05:18
  • 13 - Outsourcing customer service training.mp4
    03:07
  • 14 - Outsourcing customer service representative.mp4
    04:01
  • 15 - Outsourcing customer call center.mp4
    05:03
  • 16 - Introduction.mp4
    01:43
  • 17 - Benefits of BPO.mp4
    04:56
  • 18 - Threats of BPO.mp4
    05:01
  • 19 - Industry size.mp4
    01:17
  • 20 - Internet based outsourcing.mp4
    02:04
  • 21 - Benefits of online outsourcing.mp4
    00:54
  • 22 - Backsourcing.mp4
    01:10
  • 23 - Legal outsourcing.mp4
    06:39
  • More details


    Course Overview

    Discover proven outsourcing strategies for business growth, covering customer service, BPO, and online outsourcing to optimize operations and reduce costs.

    What You'll Learn

    • How to identify and implement outsourcing opportunities
    • Best practices for business process outsourcing (BPO)
    • Strategies for outsourcing customer service effectively

    Who This Is For

    • Business executives and managers
    • Entrepreneurs and startup founders
    • Operations and customer service leaders

    Key Benefits

    • Practical frameworks for outsourcing decisions
    • Real-world outsourcing case studies and examples
    • Comprehensive understanding of legal and operational aspects

    Curriculum Highlights

    1. Fundamentals of Business Outsourcing
    2. Customer Service Outsourcing Strategies
    3. Business Process Outsourcing (BPO) Implementation
    Focused display
    • language english
    • Training sessions 23
    • duration 1:37:51
    • Release Date 2025/04/15