Master Personalized Sales: Ultimate Customer Experience Guide
Focused View
58:46
01 - Learn how to personalize your customers buying experience.mp4
00:48
01 - Explore the personal customer buying experience.mp4
03:21
02 - Define why its critical to personalize the customer journey.mp4
02:51
03 - The dos and donts of personalized customer buying journeys.mp4
03:16
04 - Gain clarity on your ideal customer.mp4
02:54
01 - Exploring the personalization framework.mp4
03:17
02 - Creating your customer journey map.mp4
04:21
03 - Tracking the customer touch points.mp4
03:24
04 - Engage, listen, and gather feedback from customers.mp4
03:53
01 - Creating a personalized experience.mp4
03:26
02 - How AI and tech support the personalized experience.mp4
03:27
03 - Testing, adjusting, and perfecting the personalized experience.mp4
03:49
04 - Stories of successful personalized buying experiences.mp4
03:34
01 - Proactive listening for ensuring relevancy.mp4
03:22
02 - Align support functions to enhance personalized experiences.mp4
03:18
03 - Adapt personalization by customer levels and target markets.mp4
03:10
04 - Conduct reviews and updates to the personalized experience.mp4
03:51
01 - The future of personalization Stay ahead of the curve.mp4
02:44
More details
Course Overview
Discover how to transform your sales approach by creating personalized customer buying experiences. This course teaches a proven 7-step framework to engage decision-makers, reduce sales friction, and build stronger customer relationships in competitive markets.
What You'll Learn
- How to map and personalize the customer journey
- Leverage AI and tech for seamless experiences
- Proven techniques to make price less relevant
Who This Is For
- Sales professionals seeking competitive edge
- Marketing teams optimizing customer journeys
- Business owners improving conversion rates
Key Benefits
- Framework to consistently personalize experiences
- Skills to engage in more meaningful conversations
- Strategies to train your entire team effectively
Curriculum Highlights
- Personalizing the Buying Experience
- Mapping the Customer Journey Framework
- Crafting Experiences with AI and Technology
Focused display
Category
- language english
- Training sessions 18
- duration 58:46
- English subtitles has
- Release Date 2025/05/22
