Master Retail Banking: Operations & Customer Success 2024
Focused View
2:00:24
1 -Introduction to Retail Banking.mp4
11:24
2 -Share in the Banking Space.mp4
10:33
3 -Challenges in the Retail Banking.mp4
09:31
1 -Services in Retail Banking Part 1.mp4
10:15
2 -Services in Retail Banking Part 2.mp4
08:14
3 -Services in Retail Banking Part 3.mp4
11:08
1 -Retail Banking Operations Basics Part 1.mp4
06:59
2 -Retail Banking Operations Basics Part 2.mp4
07:20
3 -Retail Banking Operations Basics Part 3.mp4
07:02
4 -Retail Banking Operations Basics Part 4.mp4
06:31
1 -Basic of Know your Customers.mp4
08:06
2 -Basic of Anti-Money Laundering.mp4
10:30
3 -Customer Delight.mp4
06:29
4 -Retail Banking Summary.mp4
06:22
More details
Course Overview
Master retail banking essentials and customer-focused strategies to thrive in today's competitive financial landscape. This comprehensive course covers operations, services, regulations, and relationship management.
What You'll Learn
- Fundamentals of retail banking and its financial sector role
- Key operational processes and service offerings
- KYC/AML compliance and customer relationship management
Who This Is For
- Aspiring banking professionals and finance students
- Banking employees seeking operational expertise
- Customer service professionals in financial services
Key Benefits
- Gain practical skills for retail banking success
- Learn customer-focused strategies that drive satisfaction
- Understand critical banking regulations and compliance
Curriculum Highlights
- Retail Banking Introduction & Challenges
- Comprehensive Banking Services
- Operations & KYC/AML Fundamentals
Focused display
Category
- language english
- Training sessions 14
- duration 2:00:24
- Release Date 2025/05/25
