Master SAP Service Management: CS/SM Pro Course 2024
Focused View
7:03:07
1 - Introduction.mp4
02:52
2 - Intro slides.mp4
05:25
2 - SAP Help Files for CS.txt
3 - What are Services.mp4
08:35
4 - Alphabet Soup.mp4
06:10
5 - Scenarios.mp4
07:21
6 - Types of Billing.mp4
03:50
7 - Simple Service.mp4
01:22
8 - Simple Service Demo.mp4
08:47
9 - Service Contract Intro.mp4
03:30
10 - Service Contract Demo 1.mp4
11:41
11 - Service Contract Assign Functional Location.mp4
06:12
12 - Service Contract Functional Location Details.mp4
05:06
13 - Service Contract Billing.mp4
05:41
14 - Service Contract Create Service Order.mp4
10:28
15 - Service Contract Release Service Order.mp4
04:52
16 - Service Contract Service Order Operations.mp4
05:34
17 - Working with Planned Costs.mp4
21:25
18 - Material Components.mp4
06:30
19 - Create Purchase Requisition.mp4
02:43
20 - Time and Confirmations.mp4
11:21
21 - Purchase Order Costs.mp4
02:20
22 - Completing a Service Order.mp4
06:55
23 - Service Contract Scenario Summary.mp4
04:06
24 - Intro.mp4
12:05
25 - Return Delivery.mp4
12:35
26 - Service Order for the Repair.mp4
08:39
27 - Task Lists.mp4
08:36
28 - Planned Costs.mp4
06:00
29 - Fixing Planned Costs.mp4
03:33
30 - Service Execution.mp4
08:13
31 - List Reports.mp4
06:04
32 - Actual Costs.mp4
13:29
33 - Outbound Delivery.mp4
07:59
34 - Billing.mp4
16:44
35 - Behind the scenes Requirements type and Resource Related Billing.mp4
17:12
36 - Intro.mp4
03:54
37 - Selling an Installation and a Laser.mp4
02:44
38 - Create Installation Material.mp4
06:40
39 - Add Material.mp4
03:31
40 - Requirements Type options.mp4
05:40
41 - Config new requirements type and class.mp4
09:05
42 - New Requirements type.mp4
06:18
43 - Config default of the requirements type.mp4
03:37
44 - Review service order for installation.mp4
03:23
45 - Creating the work center.mp4
10:30
46 - Creating the task list.mp4
07:08
47 - Assign task list to service product.mp4
02:01
48 - Create sales order.mp4
04:27
49 - Deliver and Bill and Serial Number too.mp4
19:53
50 - Equipment Records.mp4
03:55
51 - Add Equipment to Service Order.mp4
10:01
52 - Update Service order.mp4
02:30
53 - Time Confirmation.mp4
05:20
54 - Equipment History.mp4
02:47
55 - Serialization Profile Configuration.mp4
04:49
56 - Create a Service Notification.mp4
14:32
57 - Object Info.mp4
02:50
58 - Create Service Order from Notification.mp4
11:49
59 - Additional Resources.html
60 - Summary.mp4
01:48
More details
Course Overview
This comprehensive course teaches you to master SAP Customer Service (CS/SM) modules, including Repair Orders, Service Contracts, and Field Service operations. Gain hands-on experience with real-world business processes and SAP configurations.
What You'll Learn
- Create and manage Repair Orders, Service Orders, and Service Contracts
- Master Equipment, Serialization Profiles, and Functional Locations
- Implement Resource Related Billing and cost planning
Who This Is For
- SAP professionals looking to specialize in Service Management
- Anyone interested in SAP CS/SM modules
- Technicians transitioning to SAP system roles
Key Benefits
- Real-world scenarios for In-House Repairs and Field Service
- Hands-on demos for Service Contract billing and execution
- Configuration skills for Requirements Types and Task Lists
Curriculum Highlights
- Service Contracts creation and billing
- In-House Repairs and Depot Repair processes
- Field Service operations and equipment management
Focused display
Category
- language english
- Training sessions 59
- duration 7:03:07
- Release Date 2025/05/26
