Master ServiceNow Administration: Complete 2024 Guide
Focused View
3:27:08
1 - Course Introduction.mp4
01:16
2 - Agenda.mp4
02:53
3 - Learning Outcome.mp4
01:08
4 - What is ServiceNow.mp4
02:09
5 - Why ServiceNow.mp4
02:29
6 - Use Case.mp4
02:31
1 - ServiceNow User Interface Quiz.html
7 - User interface Intro.mp4
00:54
8 - Get your ServiceNow PDI.mp4
03:03
8 - Obtain-your-ServiceNow-Instance.docx
9 - Exploring the User Interface.mp4
06:14
10 - Configuring the Banner.mp4
01:53
11 - Summary.mp4
00:38
2 - ServiceNow Application Management Quiz.html
12 - Application Management Intro.mp4
01:43
13 - About Tables.mp4
03:38
14 - Creating a Table.mp4
04:32
15 - About Forms.mp4
06:06
16 - Configuring Forms Design.mp4
03:34
17 - Configuring Form Layout.mp4
03:14
18 - Configuring forms with Form Builder.mp4
02:24
19 - Configuring Related Lists and Views.mp4
04:21
20 - About Lists.mp4
02:28
21 - Editing the Lists View.mp4
02:10
22 - Working with Filters.mp4
06:36
23 - About Application Development.mp4
04:18
24 - Creating a Custom Application using Application Studio.mp4
05:46
25 - Application Settings.mp4
02:54
26 - Summary.mp4
01:11
3 - ServiceNow Managing Users and Groups Quiz.html
27 - Managing Users and Groups Intro.mp4
03:05
28 - Creating a User account.mp4
02:49
29 - Creating a Group.mp4
02:33
30 - Creating a Role.mp4
02:34
31 - Assigning a Role to the Group.mp4
01:57
32 - Assigning a Role to an Application and its Modules.mp4
02:43
33 - About email notifications.mp4
01:33
34 - Creating an email notification.mp4
02:52
35 - Defining an Inbound action.mp4
04:52
36 - Summary.mp4
01:18
4 - ServiceNow Form Activities Quiz.html
37 - Form Acitivities Automation Intro.mp4
01:51
38 - About Business Rules.mp4
01:07
39 - Creating a Business Rule.mp4
04:47
40 - About Client Scripts and Script Include.mp4
03:18
41 - Client-Script-Resource.docx
41 - Creating a Client Script.mp4
03:55
42 - Creating a Script Include.mp4
02:48
42 - Script-Include.docx
43 - Summary.mp4
00:42
5 - ServiceNow Service Level Agreement Quiz.html
44 - SLA Intro.mp4
03:54
45 - SLA Definitions.mp4
04:01
46 - SLA Definitions Demo.mp4
08:28
47 - Summary.mp4
00:55
6 - ServiceNow Access Control Lists Quiz.html
48 - Introcution to ACL.mp4
02:59
49 - Components of ACL and Evaluation Process.mp4
03:13
50 - Creating an ACL.mp4
12:21
51 - Summary.mp4
00:49
7 - ServiceNow Service Catalog Quiz.html
52 - Introduction to the Service Catalog.mp4
06:47
53 - Exploring Workflows.mp4
03:01
54 - Creating a Service Catalog Category.mp4
01:56
55 - Creating Service Catalog Items and Variables.mp4
07:37
56 - Summary.mp4
00:41
8 - ServiceNow Reports Dashboards and Widgets Quiz.html
57 - Reporting Dashboards and Widgets Intro.mp4
01:16
58 - Creating a Dashboards.mp4
03:34
59 - Creating a Custom Report.mp4
05:53
60 - Summary.mp4
00:58
9 - ServiceNow Knowledge Management Quiz.html
61 - Knowledge Management Intro.mp4
02:01
62 - Creating a Knowledge Base.mp4
03:48
63 - Creating and Retiring a Knowledge Article.mp4
06:00
64 - Summary.mp4
01:01
65 - ServiceNow-System-Administrator-From-0-to-Hero.pdf
65 - Summary.mp4
01:08
More details
Course Overview
This comprehensive course provides hands-on training in ServiceNow administration, covering core platform concepts, customization, automation, and certification preparation for IT professionals at all levels.
What You'll Learn
- Master ServiceNow's architecture, UI customization, and navigation
- Automate workflows with business rules and scripting
- Configure service catalogs, SLAs, and access controls
Who This Is For
- IT professionals enhancing their ServiceNow skills
- New ServiceNow administrators needing foundational knowledge
- Experienced admins preparing for certification
Key Benefits
- Gain practical skills through hands-on exercises
- Learn to create reports, dashboards, and knowledge bases
- Prepare for the ServiceNow System Administrator exam
Curriculum Highlights
- Application management and form configuration
- User/group management and ACLs
- Service catalog and workflow automation
Focused display
Category
- language english
- Training sessions 65
- duration 3:27:08
- Release Date 2025/04/15
