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Mastering Telecom & IT Operations: Leadership & Technical Strategies

Focused View

1:24:07

  • 1 - Introduction.mp4
    01:53
  • 2 - Leadership Type.mp4
    03:40
  • 3 - Leadership Style.mp4
    01:56
  • 4 - Strategic Perspectives.mp4
    04:28
  • 5 - Strategic Models.mp4
    11:25
  • 6 - Time Management Techniques.mp4
    05:41
  • 7 - 3 Essential Approaches for Operation Service Management.mp4
    02:16
  • 8 - Employee Selection.mp4
    02:46
  • 9 - Team Development.mp4
    01:54
  • 10 - Team Motivation.mp4
    02:32
  • 11 - Operation Service Structure.mp4
    03:59
  • 12 - Governance Model.mp4
    01:47
  • 13 - Empowerment.mp4
    02:08
  • 14 - Key Staff Retention.mp4
    02:16
  • 15 - Training Programs.mp4
    02:53
  • 16 - Role and Responsibility Matrix Job Description.mp4
    01:33
  • 17 - Performance Management.mp4
    02:59
  • 18 - Baseline Management.mp4
    02:20
  • 19 - Proactive Operation.mp4
    02:18
  • 20 - Centralization Consolidation.mp4
    02:19
  • 21 - Consolidation.mp4
    02:25
  • 22 - Standardization.mp4
    01:35
  • 23 - Automation.mp4
    02:54
  • 24 - BCPDRP.mp4
    02:29
  • 25 - Working Level Agreement.mp4
    02:25
  • 26 - Key Event Assurance Plan.mp4
    02:13
  • 27 - Key Practices.mp4
    03:46
  • 28 - Managed Services Model.mp4
    02:21
  • 29 - Summary.mp4
    00:56
  • More details


    Course Overview

    This comprehensive training delivers proven leadership strategies and technical operations insights specifically tailored for Telecom and IT professionals, covering both managerial and technical transformation approaches.

    What You'll Learn

    • Effective leadership models and team development strategies for technical teams
    • Operational best practices including standardization, automation, and BCP/DRP
    • Governance models and performance management techniques for IT operations

    Who This Is For

    • Telecom and IT managers leading technical teams
    • Operations staff in network and infrastructure roles
    • Technical professionals transitioning to leadership positions

    Key Benefits

    • No prerequisites - suitable for all experience levels
    • Proven frameworks for service management and technical operations
    • Practical approaches for staff retention and team motivation

    Curriculum Highlights

    1. Leadership Development & Strategic Management
    2. Technical Operations Excellence
    3. Governance & Performance Optimization
    Focused display
    • language english
    • Training sessions 29
    • duration 1:24:07
    • Release Date 2025/04/26

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