Mastering Telecom & IT Operations: Leadership & Technical Strategies
Focused View
1:24:07
1 - Introduction.mp4
01:53
2 - Leadership Type.mp4
03:40
3 - Leadership Style.mp4
01:56
4 - Strategic Perspectives.mp4
04:28
5 - Strategic Models.mp4
11:25
6 - Time Management Techniques.mp4
05:41
7 - 3 Essential Approaches for Operation Service Management.mp4
02:16
8 - Employee Selection.mp4
02:46
9 - Team Development.mp4
01:54
10 - Team Motivation.mp4
02:32
11 - Operation Service Structure.mp4
03:59
12 - Governance Model.mp4
01:47
13 - Empowerment.mp4
02:08
14 - Key Staff Retention.mp4
02:16
15 - Training Programs.mp4
02:53
16 - Role and Responsibility Matrix Job Description.mp4
01:33
17 - Performance Management.mp4
02:59
18 - Baseline Management.mp4
02:20
19 - Proactive Operation.mp4
02:18
20 - Centralization Consolidation.mp4
02:19
21 - Consolidation.mp4
02:25
22 - Standardization.mp4
01:35
23 - Automation.mp4
02:54
24 - BCPDRP.mp4
02:29
25 - Working Level Agreement.mp4
02:25
26 - Key Event Assurance Plan.mp4
02:13
27 - Key Practices.mp4
03:46
28 - Managed Services Model.mp4
02:21
29 - Summary.mp4
00:56
More details
Course Overview
This comprehensive training delivers proven leadership strategies and technical operations insights specifically tailored for Telecom and IT professionals, covering both managerial and technical transformation approaches.
What You'll Learn
- Effective leadership models and team development strategies for technical teams
- Operational best practices including standardization, automation, and BCP/DRP
- Governance models and performance management techniques for IT operations
Who This Is For
- Telecom and IT managers leading technical teams
- Operations staff in network and infrastructure roles
- Technical professionals transitioning to leadership positions
Key Benefits
- No prerequisites - suitable for all experience levels
- Proven frameworks for service management and technical operations
- Practical approaches for staff retention and team motivation
Curriculum Highlights
- Leadership Development & Strategic Management
- Technical Operations Excellence
- Governance & Performance Optimization
Focused display
Category
- language english
- Training sessions 29
- duration 1:24:07
- Release Date 2025/04/26